Last Updated: July 2026
Rockshield Properties Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (rockshieldproperties.co.uk) and use our contact or enquiry forms.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Rockshield Properties Ltd, registered in Scotland.
1. Information We Collect
When you interact with our website, we may collect and process the following personal data that you provide voluntarily via our contact and booking forms:
- Identity Data: Full name.
- Contact Data: Email address and phone number.
- Property & Business Data: Property addresses, licensing details, and any specific requirements or messages you submit regarding your property management or accommodation needs.
2. How We Use Your Information
We use the information we collect about you to:
- Respond to your direct enquiries, property setup consultations, and custom quote requests.
- Provide our professional short-let management, licensing setup, and corporate accommodation services.
- Manage our business relationship with you if you are a landlord, contractor, or corporate partner.
- Comply with any applicable legal or regulatory obligations within the UK.
3. Legal Basis for Processing
Under the UK GDPR, we only process your personal information when we have a lawful basis to do so, including:
- Performance of a Contract: To take steps at your request before entering into a contract or to perform our services for you.
- Legitimate Interests: To efficiently respond to your enquiries, improve our services, and maintain business security.
- Consent: Where you have explicitly given us permission to contact you.
4. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your information only with trusted third-party service providers who assist us in operating our website and conducting our business (such as secure email hosts or customer management platforms), provided they agree to keep this information confidential and compliant with UK data laws.
We may also disclose your information if required to do so by law or to protect the safety, rights, or property of Rockshield Properties Ltd.
5. Data Security and Retention
We implement appropriate technical and organisational security measures to protect your data from unauthorised access, alteration, or disclosure.
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under UK data protection laws, you have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any inaccurate or incomplete data.
- Request the erasure of your personal data (the “right to be forgotten”).
- Object to or restrict our processing of your data.
- Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us at properties@rockshieldproperties.co.uk.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: properties@rockshieldproperties.co.uk
- Phone: 07521 507930